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Delivery Methods |
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tohome.com can deliver your order to any address in Thailand and overseas by Messenger
&Courier, Registered Mail, and Express Mail Services (EMS). Some delivery options
are not available to some product types i.e you cannot use registered mail for your
mobile phone order. You can find more details in the following section.
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1.1 Messenger/Courier |
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tohome.com |
Plaza (products sold by
tohome.com merchants) |
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Shipping time : |
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1- 3 working day(s) after we have received your payment (Bangkok
Area) /
2 - 4 working day(s) after we have received your payment (Other Provinces)
Note: This period is not the"Total Delivery
Time"
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Information available on product detail page |
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Shipping Rate :
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1) Bangkok Area
- Items weight under 3Kg.: BHT 100 or BHT 180 per shipment depending on delivery
area
- BHT 20 per Kg. for over 3Kg.
2) Provinces
- Items weight under 2Kg. : BHT 350
- BHT 55 per Kg. for over 2Kg.
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Information available on delivery page |
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Messenger fee for Bangkok Area |
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1.2 Express Mail Services (EMS) |
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Products available
for this option :
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Books, Music, Movie, Internet kit, Toys, Education media, Accessories (Electronics,
Mobile Phone, and
Computers & PDAs )
If you order products that we do not ship by EMS, this method will not be shown
as a shipping option. For example, if you order a book and a mobile phone together
in one order, there will be no EMS method
available when you reach the shipping method selection page during your order process.
There will be only messenger as your shipping option
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Information available on product detail page |
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Shipping time : |
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1 - 3 working day(s) after we have received your payment
Note: This period is not the "Total Delivery Time"
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Information available on product detail page |
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Shipping Rate :
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Information available on delivery page |
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Information available on delivery page |
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1.3 Registered Mail |
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Products available
for this option :
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Books, Music, Movie, Internet kit, Toys, Education media, Accessories (Electronics,
Mobile Phone, and
Computers & PDAs )
If you order products that we do not ship by EMS, this method will not be shown
as a shipping option. For example, if you order a book and a mobile phone together
in one order, there will be no EMS method
available when you reach the shipping method selection page during your order process.
There will be only messenger as your shipping option |
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Information available on product detail page |
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Shipping time:
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3 - 5 working days after we have received your payment
Note: This period is not the "Total Delivery Time" |
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Information available on product detail page |
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Shipping Rate :
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Information available on delivery page |
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Information available on delivery page |
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2 International Shipping Services
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tohome.com can ship products by courier (TNT), EMS, and registered
mail. For fast and safety service, we would like to recommend courier (TNT) as your
international shipping option.
*Note : Currently, international shipping are limited to Thai Book, Thai Music,
Thai Movie and Electronic Dictionary. If other products are included in your order,
we reserve the right to cancel your order.
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Products available for this option :Thai Book, Thai Music, and Thai Movie
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tohome.com |
Plaza (products sold by
tohome.com merchants) |
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Shipping time : |
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5 - 7 working days(s) after we have received your payment
Note: This period is not the "Total Delivery Time" |
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Shipping Rate :
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Information available on delivery page |
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2.2 Express Mail Service (EMS) |
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Products available for this option :Thai Book, Thai Music, and Thai Movie
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tohome.com |
Plaza (products sold by
tohome.com merchants) |
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Shipping time : |
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5 - 7 working day(s) after we have received your payment
Note: This period is not the "Total Delivery Time" |
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Shipping Rate :
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Information available on delivery page |
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2.3 Registered Mail |
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Products available for this option :Thai Book, Thai Music, and Thai Movie
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tohome.com |
Plaza (products sold by
tohome.com merchants) |
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Shipping time : |
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7 - 14 working days after we have received your payment
Note: This period is not the "Total Delivery Time" |
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Shipping Rate :
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Information available on delivery page |
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3 Calculation of Delivery Time |
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Total Delivery Time = |
Order process time (1-7 business day(s): depending on product
availability)
+ Shipping time (depending on your shipping option, exclude weekends & public
holidays) |
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Example |
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Order process time (Selected product is not available in our
stock)
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1day |
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+ |
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Shipping time (Messenger-Bangkok Area)
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1 day |
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Total Delivery Time* = |
2 day
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Note: *Delivery process starts after we have received your payment.
Our customer service staff will inform you if the item is out of stock. |
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4 Shipping Conditions |
1. tohome.com will ship your order when we receive the payment and when the item
is available in our stock.
2. Delivery charge includes processing fee and shipping charge.
3. Delivery charge for international shipping excludes custom fees and import duties
of the destination country |
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5 Tracking delivery status |
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You can track delivery status of your order at " Your
Account " located on the top right of tohome.com page. After you
click
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on please log in with your registered email and password. For international courier
services, |
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our customer service staff will inform your Airway Bill Number
via emai.l You can track your order by clicking the site below: |
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