PRIVACY POLICY

What is Personal Data?

Personal Data means information about an individual that enables an identity of that person, whether directly or indirectly but does not include information of the deceased in particular.

Types of Personal Data we collect

We will collect the following Personal Data:

  • Personally identifiable information such as name, date of birth
  • Contact information such as address, contact, phone number, email adress
  • Account information such as payment information
  • Personal information such as username, your interest in the services provided by the service provider
  • Technical information such as Google Analytics, Facebook Pixels, IP address, login information, usage data and log

Source of Personal Data

We receive your personal information in two ways:

  • We receive your personal information directly from you. We collect your personal information from your consent to participate in the program as follows:

    1. When you register at the time of creating an account
2. When you agree to receive news from the website
3. From collecting information about your use of the website through browser cookies
4. From your inquiry or through correspondence via email or other communiation channels such as phones so that our customer service can contact you back
5. When you log in to your account on our website, or other related applications such as Facebook, Google

  • We receive your personal information from third parties such as Facebook login, Google login by receiving information when you register or login through third-party services

Data Processing Purposes

  • We collect your personal information for the purpose of database analysis and offer benefits according to your interests
  • We collect your personal information to verify that you are the only one accessing your account
  • We collect your personal information for market research and to manage relationships between service providers and users
  • We collect your personal information in order to comply with the law and government regulations
  • We collect your personal information in order to comply with the rules applicable to the service provider, including allowing service providers to transfer personal information to business groups and service providers' partners, data processor or any agency that has a contract with a service provider

Personal Data Processing

  • When receiving personal information from you, we will records on the computer system which is Microsoft SQL Server
  • We will use your collected personal information in the operation of the website for the purposes stated in the section “Data Processing Purposes”

Information Sharing

We use external service providers to process your personal data only on our behalf e.g. Google Analytics. This is done for the purposes outlined in this Privacy Policy, for example, collection of usage statistics, analyzing or sending marketing information. These service providers are bound by confidentiality agreements and are not permitted to use your personal data for their own purposes or for any other purposes.

Retention and Personal Data Retention Period

Retention of personal data. The service providers maintain your personal information as follows:

  • Personal data collected by the website will be in the form of a soft copy
  • Personal data will be stored on the equipment of the operation team under the supervision of the website such as computers, mobile phones, including storing data on a computer system likes Microsoft SQL Server
  • Retention period stated in the section "Personal Data Processing Period"

Data Retention Period

No, Type / Personal Information item, processing time

    1. Identifiable information such as name, date of birth
    2. Contact information such as address, contact address, phone number, email
    3. Account information such as payment information
    4. Transaction information such as order history
    5. Personal information such as username, password, purchases, your interest in the services provided by the service provider
    6. Marketing information such as your satisfaction with the products and services received and comments on our customer service permanent

*Permanent until the owner of the data will notify the data deletion.

Data Subject Rights

You have the right to operate as follows:

  • Right to be informed: You have the right to be informed when your personal data is stored, including relevant details such as retetion methods and retention periods
  • Right to withdraw consent: You have the right to withdraw consent to the personal data process that you have given us throughout the period
  • Right of access: You have the right to access your personal data and ask us to make a copy of that personal data for you, including asking us to disclose the acquisition of personal data that you have not given us consent to
  • Right to rectification: You have the right to request for correcting any inaccurate information or adding incomplete information
  • Right to erasure: You have the right to request for deleting your data for some reason
  • Right to restriction of processing: You have the right to suppress the use of your personal data for some reason
  • Right to data portability: You have the right to transfer your personal data to another or yourself for some reason
  • Right to object: You have the right to object to the process of your personal data for some reason

You can contact our DPO or Data Controller in order to submit a request for action in accordance with the above rights (Contact details stated in the section "Contact" below) or you can study the details of the conditions, exceptions to the use of rights at the Personal Data Protection Guideline (TDPG2.0) and the Ministry of Digital Economy and Society website: http://www.mdes.go.th

However, you do not need to pay any fees to perform the above rights, which we will consider and notify the result of them consideration of your request within 30 days from the date we receive the request.

Submitting a Request for Handling of Personal Data

If you wish to submit a request for the handling of your personal data that includes request access to personal information, correction of personal information, request for revocation of consent to personal data, and submitting feedback on services, you can contact the Personal Data Protection Officer as stated in the section “Contact".

Marketing Promotion Activities

During the use of the service, we will send you information about marketing activities, marketing promotion, products and services that we think you may be interested in for the benefit of providing full efficiency services to you. If you have agreed to receive information from us, you have the right to withdraw such consent at any time. You can cancel your consent to receive information and news by contacting us via email address. services@tohome.com

COOKIES POLICY

What is Cookies?

Cookies are text files on your computer that used to store information about your internet usage or your browsing behavior on web browsers. You can learn more about cookies at AllAboutCookies.org

How do we use Cookies?

We collect information about your visit to the website through cookies or similar technologies, and we use cookies to improve the efficiency of accessing our services via the internet, including improving the efficiency of using the website. It will be used for the following cases:

  • To enable you to continuously and securely log in to your account on our website
  • To study your website browsing behavior to adjust the content to suit your interests and meet your needs
  • To study the overall behavior of website visitors and develop the website to make it easier, faster and more efficient for users

Types of Cookies we use on our website

Our website contains the following cookies:

  • Functionality Cookies: it is used to remember your choices or settings on the website, including the presentation of information that meets to individual needs such as your username, language, fonts, and website style.
  • Advertising Cookies: it is used to remember what you have visited and how you use the website so that we can offer products, services or advertising media that are relevant to your interests and are used to assess the effectiveness of various advertising campaigns.
  • Strictly Necessary Cookies: these are the types of cookies that are essential to the use of the website to provide you with complete and secure access to information.
  • Performance Cookies: these types of cookies store information about website visitors anonymously and analyze the number and behavior of visitors in order to improve the website to be more efficient and meet the needs of users
  • Third-party Cookies: these types of cookies is set by third party service providers such as Google Analytics, Facebook Pixels

Cookies Settings

You can set your preferences to refuse the use of cookies in your browser by:

For Safari users,

  • Go into the Safari application and select “Settings”

  • Select “Privacy” and manage the use of cookies according to your preferences as follows:

    1. Select “Prevent cross-site tracking” to opt out of trackers using cookies and website data
2. Select “Block all cookies” to block third-party websites and advertisers from storing any information on your computer
3. Select “Manage Website Data” to see which websites store your cookies and data

For Google Chrome users,

  • Log into Google Chrome on your computer and select “Settings”
  • Select "Privacy and security”
  • Select "Cookies and other site data"
  • To opt-out of cookies, select “Turn off allowing websites to save and read cookie data

For Internet Explorer users,

  • Log into Internet Explorer on your computer and select “Settings”

  • To delete cookies data:

    1. Select “Security”
2. Select “Delete Browsing History”
3. Select “Cookies and Website Data” and press “Delete”

  • To delete cookies data:

    1. Select “Tools”
2. Select “Internet Options”
3. Select “Privacy”
4. Select “Advanced” and select allow or block cookies

Privacy Policy of Other Websites

This Privacy Policy is used only for providing our services and your use of our website. If you have clicked a link to another website through channels on our website, you are required to study and comply with the privacy policies that appear on that website completely separate from our website.

Changes to Privacy Policy

We will review the Privacy Policy on a regular basis to ensure compliance with the guidelines, relevant laws and regulations However, if there is a change in the privacy policy, we will notify you of any modifications to our website as soon as possible. Currently, this Privacy Policy was last reviewed on 01/05/2022 and will be effective from 01/05/2022.

Contact

Data Controller

Name: Asian Star Trading

Contact location: 582/12 Sukhumvit 63, Ekkamai Road, Khlong Tan Nuea Sub-District, Watthana District, Bangkok 10110

Personal Data to be processed

Details are provided in the Privacy Policy under section “Personal Data We Collect” and "Personal Data Retention Period". The purposes and base of data processing details are provided in the Privacy Policy under section "Data Processing Purposes"

We process your personal data on the basis of the following:

  • Your consent as you have given when applying for the service. However, if you wish to withdraw your consent, you can proceed as follows. You can withdraw your consent at anytime to the use or disclosure of information for any of the purposes, including requests to delete or anonymize personal data by contacting the Personal Data Protection Officer listed above. Guidelines for withdrawing consent include:

    • Electronic channels such as email or Facebook Fanpage
    • Verbal notification such as telephones

When we have received your request, it will be forwarded to the data management department for further processing. However, the withdrawal of consent will not affect the lawful processing of personal data for which you already give the consent. In addition, the effects of withdrawing consent are as follows: If you have revoked your consent for the use or disclosure of personal information, the company may not be able to provide services or offer products to you. The company has legal rights and reserves such rights. However, the service provider cannot collect your personal information without your consent, except for the following purposes:

  • For essential benefits, suppress or prevent harm to a person's life, health or body
  • To produce historical documents, archives, research or statistics
  • For the performance of the contracts to which the personal data subject is a party
  • To operate in accordance with government regulations, laws or the use of state powers of a personal controller
  • For the legitimate interests of the service provider, Personal Data Controller or other juristic person unless such benefits are less important than the fundamental right to provide personal information
  • For the public interest of the Personal Data Controller

Personal Data Sources

We collect your information from the following cases:

  • When you access or use our website or register with us
  • When you submit the form, including application forms or other forms related to our projects, either in online format or in document format
  • When you enter into any agreement, provide any documents or other information relating to your contact with us, or when you apply to join the program with us
  • When you contact with us, for example via phone calls, letters, meetings, social media site communications and emails
  • When you use our website including cookies which we may apply when you access the website
  • When you comment or submit a request to us
  • When you register to join as a project applicant
  • When you visit or use our website
  • When you connect your account to our website
  • When you send your personal information to us for any reason

Personal Data Processing

Details are provided in the Privacy Policy under section “Personal Data Processing”

Retention of Personal Data

Details are provided in the Privacy Policy under section “Personal Data Retention Period”

Data Subject Rights

Details are provided in the Privacy Policy under section “Data Subject Rights”